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Terms of Use

Lodgic · last updated [date]
Draft for review. This document is a tailored template. It is not legal advice. Please have it reviewed by a qualified solicitor or your data protection adviser, and complete the highlighted details, before you publish or rely on it.

These terms govern use of the Lodgic platform and website, operated by Glynn Management Services Ltd (company number 11177565). By using Lodgic you agree to them. If you are agreeing on behalf of a business, you confirm you are authorised to do so.

1. The service

Lodgic is a property management platform for lettings and holiday lets. We may improve, change or withdraw features. We provide the service with reasonable skill and care but do not guarantee it will be uninterrupted or error free.

2. Accounts and security

You must keep your sign-in details and two-factor device secure and are responsible for activity under your account. Tell us promptly of any suspected unauthorised use. Access is created by us or your organisation’s administrator; there is no open self-registration to real data.

3. Acceptable use

You must not misuse the platform, including by attempting to access another organisation’s data, uploading unlawful content, sending unlawful or harassing messages, or interfering with its security or operation. You must use the tenant messaging line lawfully and must not use it to serve statutory notices or to handle payments, which the platform is not designed for.

4. Your data and our role

Where you put personal data into the platform about your tenants, owners or suppliers, you are the controller and we are your processor, on the terms of our Data Processing Agreement. You are responsible for having a lawful basis and your own privacy notice for that data. See our Privacy Policy.

5. Availability and support

We aim for high availability but the service is provided on an “as available” basis. Planned maintenance and factors outside our control may cause downtime. Third-party services such as WhatsApp messaging and the AI assistant depend on those providers and on you holding sufficient credit with them.

6. Intellectual property

We and our licensors own the platform and its content. You get a non-exclusive, non-transferable right to use it for your business while your agreement is in force. Your data remains yours.

7. Liability

Nothing in these terms limits liability that cannot be limited by law. Subject to that, we are not liable for indirect or consequential loss, or for loss arising from your own unlawful use or from third-party services, and our total liability is limited as set out in your commercial agreement with us.

8. Suspension and termination

We may suspend or end access for a serious or repeated breach, or where required by law. On termination we will return or delete your data as set out in the Data Processing Agreement, except where we must keep it by law.

9. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

10. Contact

Contact us at [hello@lodgic.co.uk].